Vision and Mission

EXECUTIVE AUTHORITY AND SHAREHOLDER

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VISION

“Leader in sustainable water services in the developing world”

We strive to be a globally recognised, effectively run, public oriented and socially accountable water utility, which has its heart and mind, focused on the provision of water and related services in the developing world. We will achieve leadership based on our performance and the sustainable value we co-create with our customers and stakeholders and continue to leave a positive legacy in our communities, region, country and the world over.

MISSION

“To create value for our customers by providing water services at the right quality and quantity, within acceptable levels of reliability and affordability to support sustainable economic development in KwaZulu-Natal”

Our business is the provision of water and related services and providing specialist support in the provision of water for all. This includes providing all water and related services to our customers, supporting municipalities and contributing to water knowledge that will lead to sustainability from source to source.

STRATEGIC INTENT

“Key Partner that enables government to deliver effective and efficient water and related services in a financially sustainable manner”

uMngeni-uThukela Water intends to be recognised as a strategic and sustainable partner of government, co-creating value through providing water and related services as a catalyst for community development.

BENEVOLENT INTENT

“Enhancing sustainable economic development to improve human dignity and quality of life by provide water and related services”

uMngeni-uThukela Water intends to be recognised as a transformational organisation that is accountable to the society. Through this people-centred approach uMngeni-uThukela Water will leverage its resources to ensure the restoration of dignity for all. Water and related services will be provided for both health and economic benefits, which contribute to addressing poverty, underdevelopment and inequality.