STATEMENT: Emergency 15-hour shutdown of the Lower Thukela Bulk Potable Water Pipeline

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Thursday, 16 March 2023

An emergency shutdown of the Lower Thukela bulk potable water pipeline will begin at 06h00 on Friday, 17 March 2023, to repair four leaks that have been detected on this pipeline. Work is scheduled to be completed by 21h00 on Friday, 17 March 2023. After repairs are completed, the pipeline will be recommissioned, enabling it to receive and convey water again.
The pipeline conveys drinking water from the Lower Thukela Bulk Water Supply Scheme in Mandini to supply iLembe District Municipality for reticulation within a vast area in iLembe.
The following areas will be affected by no water supply during the 15-hour shutdown:

Zinkwazi
San Sounci
Darnall
Lindelani
Nonoti
Blythedale
Saunders Reservoir
Glenhills
Warrenton
Stanger Manor
High Ridge
Shakaville
Townview
Honolulu Reservoir
Groutville
Melville
Mbozamo
Ntshawini

A problem that occurred on Tuesday, 14 March 2023, with the pumps that abstract raw water from the Thukela River for transfer to the water treatment has been repaired. The pumps were tripping, preventing continuous supply of raw water. After the pumps were repaired, the storage reservoirs were still not filling adequately. On investigation, the four leaks were detected and are to be repaired as a matter of urgency, beginning 06h00 on Friday, 17 March 2023. Three teams will be working simultaneously to ensure that the work is completed in the shortest possible period.
uMngeni-uThukela Water wishes to thank the iLembe District Municipality for its co-operation and understanding. uMngeni-uThukela Water also wishes to apologise to consumers for any inconvenience that may be caused during the shutdown. An assurance is given that every effort will be made to try to complete the work before the allocated 15 hours.

Issued by the Corporate Stakeholder Management Unit Office of the Chief Executive, uMngeni-uThukela Water

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STATEMENT: Intermittent Raw Water Supply to the Lower Thukela Water Treatment Plant Affects Drinking Water Supply to KwaDukuza

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Thursday, 16 March 2023

uMngeni-uThukela Water operates and manages the Lower Thukela Bulk Water Supply Scheme in Mandini, iLembe District. Raw water is pumped from the Thukela River and supplied to the water treatment plant, which is part of this scheme. The water treated at this plant is supplied as drinking/potable water to the iLembe District Municipality for distribution to various areas within KwaDukuza.

Since Tuesday, 14 March 2023, the pumps that abstract raw water from the Thukela River have tripped on numerous occasions, causing breaks in supply to the water treatment plant. The downtime lasted, on average, two-three hours, before the pumps were restarted. These interruptions in raw water supply have affected potable water production, resulting in storage reservoirs reaching low levels and reduced or no supply to the iLembe District Municipality. It takes, on average, three-four hours for reservoirs to again reach levels that will make it possible to resume supply to the iLembe District Municipality.

This problem persists and uMngeni-uThukela Water staff are trying to diagnose the cause of it. Once diagnoses is made, work to rectify the problem will begin without delay. uMngeni-uThukela Water is unfortunately unable at this stage to provide timeframes for completion of the work. The iLembe District Municipality and consumers will be provided updates as work progresses.

Due to inadequate bulk potable water supply to the iLembe District Municipality, the following areas are affected by intermittent or no water supply:

Sakhamkhanya                                             San Souci

Shekembula                                                  Ohlange

Mdlebeni                                                       Lindelani

Shakaville                                                     Zamani

Darnall                                                           Zinkwazi

Blythedale                                                    Stanger Manor

Warrenton                                                    Doesburg

KwaDukuza Central Business District         Glenhills

Nyoniyamanzi                                               Lot 16

Gledhow North                                             Ntshawini

Groutville                                                       Mission

Thembeni                                                       Dube Village

Malende                                                         Hangoes

Zilungisele

uMngeni-uThukela Water apologises for the inconvenience caused and provides and assurance that everything possible is being done to rectify the problem in the shortest possible period.

 

Issued by the Corporate Stakeholder Management Unit Office of the Chief Executive, uMngeni-uThukela Water

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